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Refund Policy

Returns/Refund Policy

Events Online will place a compulsory refundable deposit on all goods. The refundable deposit will start at R500 and will increase depending on the value of goods rented out by the customer

This refundable deposit is to cover any breakages/losses that may occur

Upon return of goods, deductions will be made for any shortages/breakages/damages and any balance remaining from the refundable deposit will be paid into the clients account

No cash is kept on site and thus refundable deposits may only be paid electronically

Refundable deposits take 3-5 working days after return of goods to be paid into clients account

Refundable deposits may not be used as payment towards orders/transferred between orders